Managing these FOS are the team leads who have to manage the day to day activities. They have a broader horizon of work where they have to manage a team of fos's. These are primarily those promotes who understand the system and had joined the organization as FOS some time back and kept completing tasks assigned to them as per the requirement and were promoted as team leads. That is they shifted from doing things to getting things done from others. This is the first step towards planning.
Those who did not change as per the requirement continued as FOS, although being performers. Training here plays an important role. The training in our organization involves three phases . The Yellow band, The Green Band and the Blue band,The FOS's are identified based on their performance and taken through these training programmes spread over a year with minimum qualifying criteria .Achievement of targets being the central decisive criteria.