Management Fundamentals

Published: 2021-09-12 20:05:09
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paperManagement Fundamentals
As a recruiting manager for this new organization for recruit a manager for the service division. My goal is to look for someone who is experienced in planning, organizing, leading, and controlling a new service department to provide excellent customer service. Also it is very important that the new manager for the service division understands the value of a customer from a top-level business perspective and shares the core values of the organization.
To be a successful manager, he/she must have the key managerial functions of planning, organizing, leading, and controlling.
Planning: This is the ability to make a decision on what is need to happen in the business organization's future and making plans for action. "Setting objectives for the goal and following up on the execution of the plan are two critical components of the planning function". (Heather Rothbauer, 2009). A manager for a new department within the service division will need to have a servicing plan, a hiring plan and a sales plan.
Organizing: This is one of the responsibilities of a manager in an organization which includes organizing people and resources. This is the making optimum use of the organization's resources needed to carry out plans successfully. According to Scermerhorn, (2005), "Organizing for performance entails creating and maintaining the work structures and systems that will enable the work to be accomplished. Tasks are divided and resources are assigned to accomplish them".

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