Mars Model

Published: 2021-09-10 17:55:09
essay essay

Category: Business

Type of paper: Essay

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Autor: Greek 15 June 2011
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A) Performance Problems:


In the case study the police captain is having difficulty getting the police officers to perform required tasks accurately. Task performance is crucial since it refers to goal-directed activated that are under the individual's control.

The main issue is the behaviour and the result. The behaviour includes police officers not doing detailed and unambiguous paperwork. Since most the police officers are young they enjoy more out in the field and lack motivation in the office. The result is that due to incompetent paperwork the police department is dealing with legal cases in court inadequately. The officers lack motivation and perceive filling out reports as boring.

B) MARS Model:


How can the Police Captain ensure that all his officers fulfill their other work obligations? To answer this question, we must examine the MARS model of the individual performance. The MARS model identifies four interrelated elements that have an effect on employee performance: Motivation, Ability, Role Perception and Situational Factors.

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