Mediation and Advocacy in Human Services

Published: 2021-09-14 19:40:10
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Category: Social Issues

Type of paper: Essay

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The Human Service field is generally defined, but distinctively approaches the objective of meeting the needs of individuals through education and practice. Human Service providers, focus on prevention as well as the remediation of social issues, and maintain a commitment to improving the overall quality of life of service populations through both advocacy and mediation. The Human Services profession focuses on the promotion of an improved service delivery systems through addressing the quality of direct services, and by seeking to improve availability, liability, and organization among human service professionals and the agencies in which they serve (National Organization for Human Services, 2014).
Mediation and Advocacy in Human Service Delivery
Human Service Providers act as both mediators and advocates for clients, families, groups, and communities. The United States Department of Health and Human Services (2014) defines mediation as assisted negotiations and advocacy as process of helping individuals, families, or communities in special populations to acquire specific services or resources vital to reach a basic standard of living (United States Health and Human Services, 2014). Human Service providers not only use mediation and advocacy in their service delivery but are to do so with a willingness to succeed (National Association of Social Workers, 2014).
Mediation is a practical process in certain situations where a single solution is not a prerequisite. Mediation is also practical when emotions are strong, tensions running high, or court cost is not affordable. Mediation is also practical when communication between participants is no longer effective or if time is of the essence. Other situations are if participants do not want the dispute publicized and wish to maintain confidentiality. Finally, mediation is a practical solution when participants wish to keep a working relationship. Mediation is usually a process carried out in stages and mediators must adhere to a standard of practice (United States Department of Health and Human Services, 2014).

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